Mpumalanga Activities World Consumer Rights Day @KASIBCNEWS

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Mpumalanga Activities World Consumer Rights Day @KASIBCNEWS

The National Consumer Commission (NCC) in partnership with the Competition Commission of South Africa, the Mpumalanga Department of Economic Development and Tourism, and various regulatory bodies, under the umbrella of the Consumer Protection Forum (CPF), will commemorate World Consumer Rights Day (WCRD 2025) this week.

Consumer International will celebrate this year under the theme “A Just Transition to Sustainable Lifestyles”. To bring the message closer to home, South African authorities have themed WCRD 2025 as “Empowering Consumers—Balancing Rights with Ethical Business Practices". Deputy Commissioner at the NCC, Ms Thezi Mabuza averred the need for all stakeholders within the consumer protection landscape to cooperate in the quest for the effective protection of consumers.

This year’s activities will include consumer education and business compliance inspections conducted by various regulators in the consumer space to enforce compliance. In addition, a business breakfast, “Farm to Fork”, will be held on 13 March where various regulators will unpack topics such as competition concerns and safety in the food value chain. This event with business leaders will be held at the University of Mpumalanga (UMP) in Mbombela. “The breakfast is an opportunity for the Competition Commission to engage with business leaders in the area to gain insight into the concerns small-scale farmers, retailers, wholesalers, and large agri-businesses have including the barriers to entry and trade they may face,” Head of Advocacy Mr Andile Gwabeni explained. The breakfast will also raise awareness of the findings of the Fresh Produce Market Inquiry, Gwabeni said.

That same afternoon, a symposium will also be hosted at UMP. The symposium under the theme “Ethical Responsibilities for Business and Consumer Rights” will bring together researchers, experts, regulators, and advocacy organisations to discuss laws, regulations and best practices for consumer protection; provide consumers with knowledge about their rights and responsibilities; engage on new consumer protection issues such as e-commerce fraud, data privacy, and AI-driven marketing. The promotion of corporate responsibility and fair trade principles will also take place. “The outcomes of these discussions will help regulators to remain agile to protect consumers in this changing landscape,” said Mabuza.


The Mpumalanga Consumer Protection Office will relaunch its provincial consumer court on 13 March 2025, the eighth in the country. This court will provide access to effective redress for consumers of the province. “As the province, we are delighted to use this august occasion to celebrate the WCRD 2025 to relaunch the Mpumalanga Consumer Court. This court will be essential in ensuring a quick resolution to consumer complaints and the enforcement of consumer rights,” said Mr Bonani Dube, Acting Director: Business Regulations and Governance at the Mpumalanga Department of Economic Development and Tourism.

Observing WCRD 2025 on Friday, 14 March, various consumer rights regulators and entities will unite in carrying out diverse activities, and advocacy in the form of a formal event to empower consumers. Political heads, administrative heads and industry captains will address attendees at this main event at UMP.

Business Breakfast with Business Leaders

Event Details : 13 March 2025 at the University of Mpumalanga

Time : 07:30

Symposium

Event Details : 13 March 2025 at the University of Mpumalanga

Time : 14:00

Relaunch of the Mpumalanga Consumer Court

Event Details : 13 March 2025 at Christie’s Guesthouse, 32 Russell Street, Nelspruit

Time : 18:00

Main Event

Event Details : 14 March at the University of Mpumalanga



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